Email Indexing

Add documents to an assistant's knowledge by email. Each corpus can have its own email alias: send files to that address as attachments, and Ejento AI indexes them into the corpus so the assistant can use them in its answers. It's a quick way to add documents straight from your inbox.

How email indexing works

A corpus is the set of documents an assistant searches to answer questions. Every assistant gets a default corpus when it's created. See the Corpus Overview.

To add documents by email:

You copy the corpus's email alias from the Emailing option in Add Knowledge Source.

You send an email to that alias with the files attached.

Ejento AI indexes the attachments into the corpus. Within a few minutes you get an email confirming that the files were indexed, and a notification in Ejento AI.

The new documents appear in the corpus's Documents list.

Use cases

Forwarding updated policies: When HR emails a new leave policy, forward the attachment to the HR assistant's corpus alias so the assistant answers from the new version.

Saving reports as they arrive: When a monthly report lands in your inbox, forward it to the reporting assistant's corpus alias so the assistant can answer questions about it.

To upload files directly instead, choose Files in the same window. To keep a whole folder in sync, use SharePoint Indexing or the Google Drive Connector.

1. Open the assistant's corpora

In the sidebar, click Assistants. Find your assistant, click the three dots (More actions) at the end of its row, then click View corpora.

2. Open the corpus

The Agent Corpus Connections page lists the corpora the assistant uses. Click the corpus you want to add documents to, for example the default corpus named after the assistant.

3. Click Add

On the corpus's Documents tab, click Add at the top right. The Add Knowledge Source window opens.

4. Copy the email alias and send your files

Under Import Content, click Emailing. The View Email Alias window shows the corpus's email alias; copy it.

Then, in your email app, send a new email to the alias with a subject and the files you want to index as attachments. Within a few minutes you receive an email confirming that the files were indexed, and a notification in Ejento AI. The files then appear in the corpus's Documents list.

How email indexing works#

Use cases#

1. Open the assistant's corpora#

2. Open the corpus#