Overview

In Ejento AI, a team is a group of people in your organization who share access. Teams let you manage access in bulk: you give a team access to projects, assistants, or corpora once, and every member gets it. As people join and leave the team, their access follows automatically.

Why teams matter

As an organization grows, giving access person by person becomes slow and error-prone. Someone always gets missed, and people keep access long after they've changed roles. Teams solve this:

Less admin work. Share a resource with one team instead of dozens of individuals.

Consistent access. Everyone in the team sees the same projects, assistants, and corpora.

Automatic updates. Adding or removing a member updates their access everywhere the team is used.

Safer offboarding. Removing someone from a team removes the access they had through it in one step.

Org-wide permissions. Assign Permission Sets to a team so all members get the same capabilities.

Where teams fit

Teams sit inside your organization and connect people to resources:

Concept	How teams use it
Projects	When a team is added to a project, its members get access to that project and its assistants, at the role the team was given (Admin or Member).
Assistants	A team can be given access to individual assistants.
Corpora	A team can be given access to a corpus, so members' assistants and searches can use it.
Permission Sets	Assigned to a team from Edit Permissions. Every member of the team gets the access these sets grant.

For how access is inherited across the hierarchy, see Organization → Projects → Assistants → Teams Hierarchy.

Team roles

Everyone in a team has a role:

Role	What it means
Owner	The person who created the team. Has full control, and can't be removed or changed.
Admin	Manages the team: adds and removes members, changes their roles, and edits team details.
Member	The default role. Uses everything shared with the team, but can't change the team's settings or members.

Where to find teams

Teams are managed in Organization settings: click your name at the bottom of the sidebar, choose Organization settings, then open Users & Teams and the Teams tab. The list shows each team's name, owner, creation date, and Permission Sets, with actions to Edit Permissions, edit, or delete it. Click a team's name to see its details and its Team ID.

Use cases

Department access: Create a "Marketing" team and give it Member access to the "Email Campaign" project. Everyone in Marketing can use the project's assistants, and a new marketer gets the same access the moment you add them to the team.

Content maintainers: Create a "Knowledge Base Editors" team and give it Admin access to the corpora it looks after, so its members can update content without needing access to anything else.

Temporary groups: Create a team for a time-limited piece of work, such as an audit. When the work ends, delete the team, and everyone loses the access they had through it in one step.

Key terms

Team: A named group of users that can be given access as a unit.

Owner: The team's creator, who always keeps full control.

Team Admin: A member who can manage the team's members and settings.

Team Member: A user who uses what's shared with the team.

Permission Set: An organization-wide bundle of permissions that can be assigned to a team.

FAQs

Who can create or delete teams?

Only Global Admins and Application Admins of the organization can create or delete teams. Team Admins can manage a team's members and roles.

Can a person belong to more than one team?

Yes. Their access adds up across all their teams and anything shared with them directly, and if they have access to something in more than one way, they get the highest level.

What happens to access when a team is deleted?

Members lose the access they had only through that team. Access given to them directly or through other teams isn't affected. Deleting a team can't be undone.

To create your first team, see Add a Team.

Why teams matter#

Where teams fit#

Team roles#

Where to find teams#

Use cases#

Key terms#

FAQs#

Who can create or delete teams?#

Can a person belong to more than one team?#

What happens to access when a team is deleted?#