Ejento AI
Guides
QuickstartRecipesREST APIsRelease NotesFAQs
Guides
QuickstartRecipesREST APIsRelease NotesFAQs
Ejento AI
  1. Guides
  • Basic Operations
    • Features
      • Organization → Projects → Assistants → Teams Hierarchy
    • Guides
      • Login/Signup
  • Assistants
    • Overview
    • Features
      • Assistant Access Control
      • Assistant Evaluation
      • Evaluation Metrics
      • URL-based Chat Thread Creation and Prepopulation
      • Reasoning Patterns
      • Staging & Publishing
    • Guides
      • Add Assistant
      • Evaluate Assistant
      • Edit Assistant
      • Assistant Edit Access
      • Embed Assistant
      • Delete Assistant
      • Add Favourite Assistants
      • View Assistant Id
      • Voice Calling with Assistants
  • Corpus
    • Overview
    • Features
      • Corpus Permissions
      • PII Redaction
      • ETag Setup for Corpus Incremental Refresh
    • Guides
      • Assistant Corpus Setup
      • Assistant Corpus Settings
      • Corpus Access Control
      • Corpus Connections
      • View Corpus Id
      • View Document Id
      • Tagging
        • Corpus tagging
        • Document tagging
  • Teams
    • Overview
    • Guides
      • Add a Team
      • Edit a Team
      • Delete a Team
      • View Team Id
  • Projects
    • Overview
    • Guides
      • Add a Project
      • Edit a Project
      • Managing Assistants in a Project
      • Delete a Project
      • View Project Id
  • User Settings
    • Overview
    • Features
      • Ejento AI User Access Levels
    • Guides
      • Add new user
      • Invite Users via Link or Email
      • View my User Id
  • API Keys
    • Overview
    • Guides
      • How to generate API Key and Auth Token
  • Workflows
    • Overview
    • Features
      • Workflow Access Control
    • Guides
      • Add Workflow
      • Workflow Chat
      • Workflow Edit Access
  • Tools
    • Overview
    • Guides
      • Tools Overview
      • Create External Tool
      • Connect Tool to Assistant
  • Analytics
    • Overview
    • Guides
      • Analyzing Data in the Analytics Dashboard
  • Chatlogs
    • Overview
    • Guides
      • Managing Chatlogs
      • View Chatlog & Chat thread Id
  • Integrations
    • Overview
    • Guides
      • Email Indexing
      • Microsoft Teams
      • Sharepoint Indexing
      • Google Drive Connector
      • MS Teams Integration Setup
      • Creating a Connection in Credential Manager
      • Slack App
      • Discord Bot
  • Ejento AI Shield
    • Overview
    • Features
      • Understanding Guardrails
    • Guides
      • How to enable Guardrails
  • Assistant Security
    • Overview
    • Features
      • Assistant Red Teaming
    • Guides
      • Red Team an Assistant
  • Permission Sets
    • Overview
    • Guides
      • Add Permission Set
  • Usage
    • Overview
    • Guides
      • Set Spend Limits
  1. Guides

Workflow Chat

Chat with a workflow the same way you chat with an assistant. You ask one question, the workflow's supervisor decides which connected assistants handle it, and you get one answer, along with a record of how the question was handled.

How a workflow answers#

When you send a message, the supervisor reads it and, depending on its type, sends it to the most relevant assistant (Router), to all assistants so their answers can be combined (Consolidator), or splits it into parts for different assistants (Planner). The reply comes from the workflow, not from a single assistant. To see what happened behind the scenes, open Thought Process on the reply. To learn more about supervisor types, see Workflows Overview.

Use cases#

Ask without knowing who to ask: An employee asks the company help desk workflow "How do I reset my VPN password?" and doesn't need to know that the IT assistant is the one that answers.
Check where an answer came from: A reviewer testing a new workflow opens Thought Process to confirm each test question reaches the right assistant before sharing the workflow with the team.

Open the Workflows section. If you're not sure how, see Add Workflow.

1. Open the workflow's chat#

Find the workflow in the list, or search for it in Search workflows..., and click the chat icon (Chat with workflow) in its Actions column.
Step 1 screenshot

2. Ask a question#

Type your question in Send a message... and press Enter, or click the send button.
The panel on the right shows the workflow's name and how many nodes it has. Click New Chat to start a new conversation.
Step 2 screenshot

3. Review the answer#

The workflow replies in the chat. To see how it handled your question, click Thought Process above the reply. The Activity panel lists each step, for example Routed to Coding Agent and Retrieving response from agent: Coding Agent, ending with Done.
Step 3 screenshot
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Add Workflow
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Workflow Edit Access