Tags are short labels that help assistants find the right information faster. Corpus tags label an entire corpus at once: a tag you add to a corpus applies to every document inside it, now and in the future.Why tag a corpus?#
When a user asks an assistant a question, the system looks for tags that match keywords in the query. If a keyword matches a corpus tag, the assistant draws on that corpus's documents, which makes answers more relevant and retrieval more efficient. Tags also make large collections of corpora easier to organize and filter.Corpus tags and document tags complement each other:Corpus tags describe the broad theme of everything in a corpus, such as "support-faq", "hr", or "finance".
Document tags describe one specific document, such as "returns" or "q3-2026". See Document tagging. Use cases#
Themed corpora: Tag a "Customer Help Center" corpus "support-faq", so customers' "how do I…" questions find it quickly.Assistants with several corpora: An assistant connected to an "Employee Handbook" corpus tagged "hr" and "policy" and a "Finance Reports" corpus tagged "finance" sends leave questions and budget questions to the right one.Consistent labeling: Tag once at the corpus level instead of tagging every document. New documents get the corpus tags automatically.
1. Open the corpus Settings tab#
Open your corpus and click the Settings tab.2. Add a tag and save#
Scroll to Tags, click +, and type the tag name. Repeat to add more tags, or click the x next to a tag to remove it. Then click Save Changes.Use short, consistent, lowercase tags, such as "support-faq", so they match the words people actually use in their questions.
You can also add tags when you create a corpus, under Corpus Tags in the Create Corpus panel.
